Burnout and Work Engagement Among Cabin Crew: Antecedents and Consequences

By Ching-Fu Chen, Shu-Chuan Chen. 2012

86 citations recorded by the source corpus.

Subfields: Experimental and Cognitive Psychology, General Health Professions, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/1b9377a8c6fd3626cd1938a436f1df615fca63e0

How researchers see this paper

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In Experimental and Cognitive Psychology

1. A. Grobelna

In General Health Professions

1. A. Grobelna

In Organizational Behavior and Human Resource Management

1. A. Grobelna

Citations in the corpus

• Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support (2020, background): “Depersonalization describes negative and uncaring attitudes toward others (Kang et al., 2010), whereas diminished personal accomplishment refers to the feeling of incompetence and lack of achievements in one’s work (Chen & Chen 2012).”