Achieving tourist loyalty through destination personality, satisfaction, and identification
By Magnus Hultman, Dionysis Skarmeas, Pejvak Oghazi, H. Beheshti. 2015
268 citations recorded by the source corpus.
Subfields: Marketing, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/1a4505b798f5658e3bc9af06aa57e64972cf5552
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Marketing
- G. Kim
- Zhen-feng Cheng
- Xin Chen
- Girish Prayag
- Chih‐Wen Wu
- Ziad Alrawadieh
- Zaid Alrawadieh
- Motasem Alsalameen
In Sociology and Political Science
- Jong-Hyeong Kim
- Chih‐Wen Wu
- G. Kim
- Zhen-feng Cheng
- Xin Chen
- Girish Prayag
- Ziad Alrawadieh
- Zaid Alrawadieh
Citations in the corpus
- Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: the mediating effects of overall satisfaction (2019, background): “The concept of self-identification has been the focus of some investigation in the literature of destination brand (Bryce et al., 2015; Hultman et al., 2015; Kumar & Kaushik, 2017; Stokburger-Sauer, 2011).”
- Destination loyalty modeling of the global tourism (2016, background): “In tourism industry, some empirical evidences show that tourists' satisfaction is a strong indicator of revisiting and recommending the destination to other people (Kozak & Rimmington, 2000; Hultman et al., 2015).”
- Halal tourism: antecedent of tourist’s satisfaction and word of mouth (WOM) (2018, background): “In line with this, Hultman et al. (2015) mention that WOM is an effective way to promote products or services.”
- The Impact of Memorable Tourism Experiences on Loyalty Behaviors: The Mediating Effects of Destination Image and Satisfaction (2018, background): “However, some researchers have observed a low causal effect of customer satisfaction on loyalty behavior (e.g., Hultman et al. 2015; Jones and Sasser 1995; Keiningham and Vavra 2001; S. Lee, Jeon, and Kim 2011; Park and Jang 2014; Reichheld 1993).”
- Responsible brands vs active brands? An examination of brand personality on brand awareness, brand trust, and brand loyalty (2017, background): “Although brand personality is considered as one of the prominent constructs in predicting consumer preferences and choices (e.g. Eisend and Stokburger-Sauer, 2013; Gordon et al., 2016; Guèvremont and Grohmann, 2013; Hultman et al., 2015; Swaminathan et al., 2009), previous research however note that”
- Make It Memorable: Tourism Experience, Fun, Recommendation and Revisit Intentions of Chinese Outbound Tourists (2020, background): “Additionally, although some studies have proven that positive emotions and satisfaction are necessary precursors of loyalty behavior [14,18,22,29,30]), Prayag et al.”