Taking the time to care: empowering low health literacy hospital patients with virtual nurse agents

By Timothy W. Bickmore, Laura M. Pfeifer, Brian W. Jack. 2009

328 citations recorded by the source corpus.

Subfields: Artificial Intelligence, Demography, General Health Professions

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Citations in the corpus

A Human-Centered Evaluation of a Deep Learning System Deployed in Clinics for the Detection of Diabetic Retinopathy (2020, background): “Additional human-centered evaluative research has occurred with more robust systems deployed within a hospital, and that operate on patient data during the deployment period for the purposes of conducting small-scale pilot studies [6, 37, 22].”
Empathy in Virtual Agents and Robots (2017, background): “Recently, virtual agents are being used to simulate patients (Gratch et al. 2014; Stevens et al. 2006), doctors (Robb et al. 2014), and nurses (Bickmore et al. 2009), not only for training situations but also for interacting with patients.”
Your Robot Therapist Will See You Now: Ethical Implications of Embodied Artificial Intelligence in Psychiatry, Psychology, and Psychotherapy (2018, positive): “In one study, subjects overwhelmingly preferred the virtual agent over the human counterpart when being discharged from the hospital because they could self-direct the pace of information—something that is especially important for low-literacy patients [57].”
An Age-Old Problem: Examining the Discourses of Ageing in HCI and Strategies for Future Research (2015, background): “Other papers studied the ef.cacy of health-related information learning for older people, either at home [Gerling et al. 2012] or after treatment in a hospital [Bickmore et al. 2009].”
A Wizard-of-Oz Interface and Persona-based Methodology for Collecting Health Counseling Dialog (2020, background): “Related Work Clinical trials of HDS have found rapport building to have a positive impact on patient engagement, notably in the context of mental health [3,6-9].”
Supporting Families in Reviewing and Communicating about Radiology Imaging Studies (2017, background): “animated virtual nurse agent teaches low-literacy hospital patients about their post discharge care plan [5].”
Designing patient-centric information displays for hospitals (2010, background): “This is important as patients experience an abrupt transition from passive involvement in the ED to absolute responsibility of their care upon discharge [2,8,19].”