Designing patient-centric information displays for hospitals
By Lauren Wilcox, Dan Morris, Desney S. Tan, Justin Gatewood. 2010
109 citations recorded by the source corpus.
Electronic medical records are increasingly comprehensive, and this vast repository of information has already contri-buted to medical efficiency and hospital procedure. However, this information is not typically accessible to patients, who are frequently under-informed and unclear about their own hospital courses. In this paper, we propose a design for in-room, patient-centric information displays, based on iterative design with physicians. We use this as the basis for a Wizard-of-Oz study in an emergency department, to assess patient and provider responses to in-room information displays. 18 patients were presented with real-time information displays based on their medical records. Semi-structured interviews with patients, family members, and hospital staff reveal that subjective response to in-room displays was overwhelmingly positive, and through these interviews we elicited guidelines regarding specific information types, privacy, use cases, and information presentation techniques. We describe these findings, and we discuss the feasibility of a fully-automatic implementation of our design.
Subfields: Demography, General Health Professions, Human-Computer Interaction
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Citations in the corpus
- A Human-Centered Evaluation of a Deep Learning System Deployed in Clinics for the Detection of Diabetic Retinopathy (2020, neutral): “Researchers have shown that paper prototyping and wizard-of-oz methods can be used with real patient data to study contextual fit of prototypes in clinical settings [31, 36].”
- Supporting Families in Reviewing and Communicating about Radiology Imaging Studies (2017, methodology): “status of their care using data in the patients electronic record [35], while Pfeifer Vardoulakis and colleagues proto-”
- Using mobile phones to present medical information to hospital patients (2012, methodology): “Guided by [22], we aimed to include as much information from a patient’s medical record as possible.”