A multidimensional trust formation model in B-to-C e-commerce: a conceptual framework and content analyses of academia/practitioner perspectives

By Dan J Kim, Yong-Il Song, S. Braynov, H. Rao. Decision Support Systems, 2005

295 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/175df08d212a5e80a963743d4cd9844d31e95508

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Yujong Hwang
2. Dan J Kim
3. Hsin Hsin Chang
4. Ali Abdallah Alalwan
5. M. Merhi

Citations in the corpus

• Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust (2007, background): “Affective reaction variables would also influence multi-dimensional e-trust constructs [50,5].”