Explaining buyers' responses to sellers' violation of trust

By Sijun Wang, Lenard Huff. 2007

118 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/07e9b4696fd4aacac0f0fcaa05c027695b59007e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. N. Malhotra

In Organizational Behavior and Human Resource Management

1. Keyoor Purani
2. Sunil Sahadev
3. N. Malhotra

Citations in the corpus

• Generating Global Brand Equity Through Corporate Social Responsibility to Key Stakeholders (2012, unknown): “This integrative view of stakeholders has been applied later on in relational marketing studies (Coviello, Brodie, Danaher & Johnston, 2002; Handfield & Bechtel, 2002; Blois, 1999; Doney, Barry & Abratt, 2007; Wang & Huff, 2007).”
• Psychological contract violation and customer intention to reuse online retailers: Exploring mediating and moderating mechanisms (2017, background): “Thus, in a buyer – seller relationship, PCV occurs when the buyer perceives that the seller's failure violated a psychological contract between the seller and the buyer (Wang & Huff, 2007).”