Developing a unifying framework of credibility assessment: Construct, heuristics, and interaction in context

By Brian Hilligoss, Soo Young Rieh. Information Processing & Management, 2008

650 citations recorded by the source corpus.

Subfields: Communication, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/05de505c772701c5a1ddcd6d1bdfb3d774bd586f

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Citations in the corpus

Swedish teenagers’ difficulties and abilities to determine digital news credibility (2019, background): “This is true not least in digital environments where, for instance, professional design, functionality, and manipulative strategies may seduce users (Francke et al., 2011; Hilligoss & Rieh, 2008; Metzger et al., 2010).”
Collaboration and Internationalization of SMEs: Insights and Recommendations from a Systematic Review (2020, background): “In addition, articles published in recognized academic journals are regarded as credible because they go through rigorous peer-review processes and thus enhance the quality of a SLR (Hilligoss and Rieh 2008; Newbert 2007).”
Lateral Reading and the Nature of Expertise: Reading Less and Learning More When Evaluating Digital Information (2019, background): “Finally, users judge the credibility of the source itself, deciding whether the source has expertise and is trustworthy (Hilligoss & Rieh, 2008; Lucassen & Schraagen, 2011; Wathen & Burkell, 2002).”
Credibility and trust of information in online environments: The use of cognitive heuristics (2013, background): “These findings are consistent with some recent credibility studies (Hilligoss and Rieh, 2008) and with theories from information processing and cognitive science (Sundar, 2008; Taraborelli, 2008).”
Nudge Effect of Fact-Check Alerts: Source Influence and Media Skepticism on Sharing of News Misinformation in Social Media (2020, background): “…when warned of misinformation in the news, we can expect users to cognitively dissociate news content from the source and scrutinize the veracity of the information provided in the news by linking it with their experience, knowledge, and beliefs associated with the source (Hilligoss & Rieh, 2008).”
The Impact of Perceived e-WOM on Purchase Intention: The Mediating Role of Corporate Image (2015, background): “The receiver’s judgment of the information credibility consider as a key of early stage of information persuasion process (Hilligoss & Rieh, 2008).”
Business to business digital content marketing: Marketers’ perceptions of best practice (2014, background): “Such stances are confirmed by the theoretical literature on information quality and credibility (Hilligoss and Rieh, 2008; Rieh, 2002).”
Social and Heuristic Approaches to Credibility Evaluation Online (2010, background): “Further evidence for the presence and prevalence of this type of heuristic comes from Hilligoss and Rieh (2008), who found that both the familiarity and degree to which a source was considered a primary or official source served as a heuristic means of judging credibility.”
Psychological Approaches to Credibility Assessment Online (2015, background): “Subsequent research added several more cues to this list (Flanagin & Metzger, 2010; Hilligoss & Rieh, 2008; Metzger, 2007), and categorized these in terms of whether each is a feature of the source, message, medium, or receiver (Del Giudice, 2010).”
The Impact of Perceived Usefulness of Online Reviews, Trust and Perceived Risk on Online Purchase Intention in Emerging Markets: A Mexican Perspective (2020, background): “The credibility perceived by the client is fundamental in the early stages of the persuasion process (Hilligoss and Rieh 2008).”
Augmenting web pages and search results to support credibility assessment (2011, methodology): “Hilligoss and Rieh [18] present a framework which identifies aspects of credibility assessment independent of media, information type, and environment.”