Attributions of blame following a product-harm crisis depend on consumers’ attachment styles

By Jodie Whelan, N. Dawar. 2016

88 citations recorded by the source corpus.

Subfields: Experimental and Cognitive Psychology, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/05ca30831a714cf7ca2db19c9171e60e79767af1

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Experimental and Cognitive Psychology

1. Arnold Japutra
2. Lyndon Simkin
3. Y. Ekinci

In Organizational Behavior and Human Resource Management

1. Arnold Japutra
2. Lyndon Simkin
3. Jan Breitsohl
4. Y. Ekinci
5. B. Garrod

In Social Psychology

1. Arnold Japutra
2. Lyndon Simkin
3. Jan Breitsohl
4. Y. Ekinci
5. B. Garrod

Citations in the corpus

• Positive and negative behaviours resulting from brand attachment: The moderating effects of attachment styles (2018, background): “In addition, Whelan and Dawar (2014) showed that attachment style predicts the attribution of blame following a product-harm crisis.”
• Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident (2016, background): “Indeed, Whelan and Dawar (2014) have shown that, depending on the strength of their perceived attachment to a service provider, some consumers may choose a post-crisis avoidance strategy which would allow them continuing their relationship with the provider.”