Trust and e-commerce: a study of consumer perceptions

By B. Corbitt, T. Thanasankit, Han Yi. Electronic Commerce Research and Applications, 2003

1,139 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/02b8e4de84e889b378b60983823d117068975ede

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Citations in the corpus

Validation of A Trust In Medical Technology Instrument (2010, background): “…2000; Moray, 2000; Sheridan, 2002; Dzindolet et al., 2003; Lee and See, 2004) and trust between users and internet technologies (Basso et al., 2001; Corbitt et al., 2003; Grabner-Krauter and Kaluscha, 2003; McKnight et al., 2003; Kong and Hung, 2006; McKnight and Choudhury, 2006; Awad and…”
The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator (2008, methodology): “Corbitt et al. (2003) proposed an online B2C (business-to-consumer) perceived trust model and argued that perceived risk negatively affects perceived trust.”
Determinants of Continuous Intention on Food Delivery Apps: Extending UTAUT2 with Information Quality (2019, background): “the information meets their expectations during the decision-making process and is provided in an adequate manner [26].”
Attracting tourists to travel companies’ websites: the structural relationship between website brand, personal value, shopping experience, perceived risk and purchase intention (2018, background): “…2004; Kim, 2002; Koo et al., 2008); and the necessity of clear communication in an online shopping environment to influence consumer decision (Corbitt et al., 2003) and to decrease perceived risk (Broekhuizen & Huizingh, 2009; Forsythe & Shi, 2003; Jarvenpaa et al., 2000; Ling et al., 2010;…”
How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust (2010, background): “Corbitt, Thanasankit, and Yi (2003) show that customers’ level of Internet experience is positively related to the degree of trust in an e-commerce website.”
Towards a contemporary approach for understanding consumer behaviour in the context of domestic energy use (2007, background): “These relationships have a strong degree of commensurability, in that individuals are more likely to engage with one another if their attributes are common, even if they are diametrically opposed (Corbitt et al., 2003).”
Modeling roles of subjective norms and eTrust in customers' acceptance of airline B2C eCommerce websites. (2009, background): “It would be reasonable to consider the perceived self-efficiency of the computer (Luarn & Lin, 2005), the perceived credibility (Luarn & Lin, 2005), perceived market orientation (Corbitt et al., 2003), web experience (Corbitt et al.”
Trust in a specific technology: An investigation of its components and measures (2011, background): “No empirical test Initial Lee and Turban, 2001 Technology Information quality, good interface design Perceived site quality aids formation of trust in vendor Initial McKnight et al., 2002 Site quality, technical trustworthiness Perceived technical trustworthiness and perceived site quality affect”