Human Decision Makers and Automated Decision Aids: Made for Each Other?

By K. Mosier, Linda J. Skitka. 1996

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Citations in the corpus

Humans and Automation: Use, Misuse, Disuse, Abuse (1997, background): “Automated systems that provide decision support may reinforce the human tendency to use heuristics and the susceptibility to automation bias (Mosier & Skitka, 1996).”
Human Performance Consequences of Stages and Levels of Automation (2014, background): “Such errors can include, for example, mode errors (Sarter, 2008) or errors of omission or commission (Mosier & Skitka, 1996), that is, errors where operators failed to respond to a critical situation if the automation failed to alert them properly or where operators followed incorrect advice of…”
Automation Bias in Intelligent Time Critical Decision Support Systems (2004, background): “…particular concern in the design of intelligent decision support systems is the human tendency toward automation bias, which occurs when a human decision maker disregards or does not search for contradictory information in light of a computer-generated solution which is accepted as correct 1, 11 .”
Complacency and Automation Bias in the Use of Imperfect Automation (2015, background): “(Mosier & Skitka, 1996, p. 205) The term could be applied to alerting systems (following the advice that “all is well” when the alert stays silent—an omission error).”
Understanding human management of automation errors (2013, background): “If diffusion of responsibility occurs between a human and an automated system, it may lead the operator to accept automated directives without any form of double-checking (Mosier and Skitka 1996). Mosier et al. (1998) conducted one of the first endeavours in understanding the role of accountability ”
Automation and Accountability in Decision Support System Interface Design (2006, background): “Known as automation bias, humans have a tendency to disregard or not search for contradictory information in light of a computer-generated solution that is accepted as correct (Mosier & Skitka, 1996; Parasuraman & Riley, 1997).”
Supporting Trust Calibration and the Effective Use of Decision Aids by Presenting Dynamic System Confidence Information (2006, methodology): “This is consistent with an automation bias in which operators limit their search for information to the automation’s output (Mosier & Skitka, 1996).”
Human Performance Consequences of Automated Decision Aids (2012, background): “According to Mosier and Skitka (1996), the availability of automated aids can lead the user to make decisions that are not based on a thorough analysis of all available information but that are strongly biased by the automatically generated advice, a phenomenon that they have referred to as…”
Complacency and Bias in Human Use of Automation: An Attentional Integration (2010, methodology): “Such inadequate monitoring clearly corresponds to automation-induced complacency (Mosier & Skitka, 1996).”
Misuse of automated decision aids: Complacency, automation bias and the impact of training experience (2008, background): “In particular, it has been assumed that complacency may lead to commission errors (Mosier and Skitka, 1996).”
The Automation-by-Expertise-by-Training Interaction (2017, background): “Researchers have also described a unique error, automation bias, that results from extended operator use of and reliance upon automation (e.g., Mosier & Skitka, 1996; Mosier, Skitka, Heers, & Burdick, 1998; Parasuraman & Riley, 1997; Skitka & Mosier, 2000).”
Similarities and differences between human–human and human–automation trust: an integrative review (2007, background): “However, in reality, the facets of the human–machine decision-making system are as complex as the environments in which they function (Mosier and Skitka 1996).”
The Perceived Utility of Human and Automated Aids in a Visual Detection Task (2002, methodology): “Note that Mosier and Skitka (1996) did not limit the automation bias to automated aids.”
Violations of Expectations : A Study of Automation Use (methodology): “Cognitive Processes Mosier and Skitka (1996) hypothesized that when people make decisions, they may tend to overly rely on automated systems due to faulty cognitive processes.”