The story of socio‐technical design: reflections on its successes, failures and potential

By E. Mumford. Information Systems Journal, 2006

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How researchers see this paper

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What is an Information System? (2015, methodology): “methods to examine the technological and the social as they interact during the development and implementation of IS [66].”
Socio-technical systems: From design methods to systems engineering (2011, background): “Holistic design, for example, is identified by Gulliksen et al. (2003) as a key principle, and they note the need to explicitly consider the work context and social environment.”
Socio-Technical Perspectives on Smart Working: Creating Meaningful and Sustainable Systems (2020, background): “Earlier applications of a socio-technical perspective, emerging from the Tavistock Institute after World War II, focused on improving the experience of work and the work environment for employees (see, e.g. Mumford 2006).”
The Sociomaterialty of Information Systems: Current Status, Future Directions (2014, background): “MIS Quarterly Vol. 38 No. 3/September 2014 813 technical systems perspective (e.g., Mumford 2006; Trist and Bamforth 1951), ANT (e.g., Callon 1986a, 1986b; Latour 2005; Law 2004), and practice theory (e.g., Bourdieu 1977; Rezkwitz 2002; Schatzki 1996) stand out as predecessors and contributors to…”
Advancing socio-technical systems thinking: a call for bravery. (2014, background): “We acknowledge this is not a novel proposition but, interestingly, the point has not been widely debated or taken forward by socio-technical theorists or practitioners (c.f., Mumford, 2006).”