Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive

By Yixing Gao, Anna S. Mattila. 2014

323 citations recorded by the source corpus.

Subfields: Management, Monitoring, Policy and Law, Marketing

View Paper: https://www.semanticscholar.org/paper/fc187fe8d8716ebb7753fd773a32f147e2467f51