A Conversational Agent as Museum Guide - Design and Evaluation of a Real-World Application

By Stefan Kopp, Lars Alvincz, Nicole C. Krämer, Ipke Wachsmuth. International Conference on Intelligent Virtual Agents, 2005

427 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

"Hey Alexa, What's Up?": A Mixed-Methods Studies of In-Home Conversational Agent Usage (2018, background): “Meyer and Rakotonirainy summarized the main challenges for a successful intelligent home as: home installation, system management, novel applications, user experience, and privacy [22].”
Affective Body Expression Perception and Recognition: A Survey (2013, background): “For example, embodied museum agents are gaining much attention [64], [65].”
Voice Interfaces in Everyday Life (2018, background): “We note that many of these ideas have been realised already, with various systems created to help in domains such as healthcare decisions making [5], guiding visitors in museums [14], and companions for the elderly [40].”
Towards Designing Cooperative and Social Conversational Agents for Customer Service (2017, background): “museums (Kopp et al. 2005; Vassos et al. 2016), in healthcare (Miner et al.”
Empathy in Virtual Agents and Robots (2017, methodology): “Within this scenario MAX’s empathic emotion is elicited by means of situational role-taking, and his degree of empathy impacts his spatial helping action towards the human partner.”