Service quality and price perception of service: Influence on word-of-mouth and revisit intention

By Chih-Hsing Liu, Tingko Lee. 2016

258 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/f2669f4836de1534e41eb82b985a34d8b3f45e52

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Shu-Ning Zhang
2. Yong-Quan Li
3. Wenqi Ruan
4. Chih-Hsing Liu

Citations in the corpus

• Linking Social Media Marketing Activities to Revisit Intention through Brand Trust and Brand Loyalty on the Coffee Shop Facebook Pages: Exploring Sequential Mediation Mechanism (2021, unknown): “Finally, four-item scales measured revisit intention [80,81].”
• How does authenticity enhance flow experience through perceived value and involvement: the moderating roles of innovation and cultural identity (2019, methodology): “According to the process of Podsakoff, Mac Kenzie, Lee, and Podsak Off (2003), this study separated the variables in the measuring survey (Liu & Lee, 2016) and tested the variance expansion factor (VIF) to inspect the level of collinearity (Johnson, Rosen, & Djurdjevic, 2011).”