Does Cultural Difference Affect Customer’s rEsponse in a Crowded Restaurant Environment? a Comparison of American Versus Chinese Customers

By Dae-Young Kim, Lin Wen, Kyungrok Doh. 2010

93 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f088758f86545fa0ddcb06a2d4a22ca0d1597fe5

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. M. Sirgy
2. Dohee Kim
3. Choong‐Ki Lee
4. Heesup Han
5. S. Sop
6. N. Kozak
7. Sameer Hosany
8. T. Lee

In Organizational Behavior and Human Resource Management

1. M. Sirgy
2. Dohee Kim
3. Choong‐Ki Lee
4. T. Lee

In Sociology and Political Science

1. M. Sirgy
2. Dohee Kim
3. Choong‐Ki Lee
4. Muzaffer Uysal
5. Heesup Han
6. Girish Prayag
7. Sameer Hosany
8. T. Lee

Citations in the corpus

• Examining the Differential Impact of Human Crowding Versus Spatial Crowding on Visitor Satisfaction at a Festival (2016, background): “For example, studies by Foxall and Goldsmith (1994) and Kim, Wen, and Doh (2010) indicated that at a concert or a restaurant, large crowds are necessary to create a positive atmosphere because an empty restaurant or store seems unpleasant.”