Intercultural service encounters (ICSE): an extended framework and empirical validation

By Piyush Sharma, Jackie L. M. Tam, Namwoon Kim. 2012

112 citations recorded by the source corpus.

Subfields: Communication, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/eda086b8fae7297839cdf9a407b51d9af8ad7398