Politeness Accommodation in Electronic Mail

By Ulla K. Bunz, Scott W. Campbell. 2004

90 citations recorded by the source corpus.

Subfields: Communication, Language and Linguistics, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/eba61d2f7aa2538163b74628b2f3cac3394adb28

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. Brian H. Spitzberg
2. Joseph B. Walther
3. Ulla K. Bunz

In Language and Linguistics

1. Brian H. Spitzberg
2. Joseph B. Walther
3. Ulla K. Bunz

In Human-Computer Interaction

1. Brian H. Spitzberg
2. Joseph B. Walther
3. Ulla K. Bunz
4. Catalina L. Toma
5. Jonah A. Berger
6. Patti M. Valkenburg
7. Jochen Peter
8. Junghyung Kim

Citations in the corpus

• Preliminary Development of a Model and Measure of Computer-Mediated Communication (CMC) Competence (2006, background): “Similarly, Bunz and Campbell (2004) found that responders to emails with politeness cues responded more politely, indicating an adaptation to the sender.”
• The rules of virtual groups: Trust, liking, and performance in computer-mediated communication (2005, result): “Indeed , in line with findings by Bunz and Campbell (2004), CMC partners appeared quite sensitive to greetings.”