Lean Service: A literature analysis and classification
By Manuel F. Suárez-Barraza, Tricia Smith, S. M. Dahlgaard-Park. 2012
174 citations recorded by the source corpus.
Subfields: Management Information Systems, Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/eb9e12daa94e6953259f2aff9a1d7d003224f523