Perceptions of Malaysian corporate customers towards Islamic banking products & services

By Norafifah Ahmad, S. Haron. 2002

390 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Why do Malaysian customers patronise Islamic banks (2007, background): “Most of these factors have been adapted from previous banking patronage studies with some additional items to represent issues like religious and social responsibility (Erol and El-Bdour, 1989; Erol et al., 1990; Omer, 1992; Haron et al., 1994; Gerrard and Cunningham, 1997; Metawa and Almossawi, 199”
Perception of Non-Muslims Customers towards Islamic Banks in Malaysia (2012, background): “…bank, convenience (location and ample parking space), friends and families influences and friendliness of personnel Islamic banks (Erol and El-Bdour, 1989; Erol et al., 1990; Haron et al., 1994; Gerrard and Cunningham, 1997; Metawa and Almossawi, 1998; Ahmad and Haron, 2002; Abbas et al., 2003).”
Customer Demographics Affecting Bank Selection Criteria, Preference, and Market Segmentation: Study on Domestic Islamic Banks in Bangladesh (2009, background): “They want the best cost-benefit tradeoff, branches and ATMs’ in convenient location, faster transaction processing, caring employees, good financial advices from managers etc (Erol and El-Bdour, 1989; Erol et al., 1990; Omer, 1992; Haron et al., 1994; Gerrard and Cunningham, 1997; Mettawa and Almoss”