The role of information in mobile banking resistance

By Tommi Laukkanen, V. Kiviniemi. 2010

323 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/e026f63329d4c00b54d58e096fbcd683c12e33f5

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Shalini Talwar
2. Puneet Kaur
3. Manish Talwar
4. Amandeep Dhir
5. Nizar Souiden
6. G. Mortimer
7. S. E. Hasan
8. Riadh Ladhari

In Organizational Behavior and Human Resource Management

1. Amandeep Dhir
2. Shalini Talwar
3. Puneet Kaur
4. Nizar Souiden
5. G. Mortimer
6. S. E. Hasan
7. Riadh Ladhari
8. Mehdi Behboudi

In Strategy and Management

1. G. Mortimer
2. S. E. Hasan
3. Riadh Ladhari
4. Amandeep Dhir
5. Sindhu Singh
6. B. Dunphy
7. Puneet Kaur
8. Larry Neale

Citations in the corpus

• Mobile-banking adoption by Iranian bank clients (2014, background): “Laukkanen and Kiviniemi (2010) tested the factors affecting the adoption of M-banking in their study.”
• Consumers’ Resistance to Digital Innovations: A Systematic Review and Framework Development (2020, background): “7 ). ithin this limited number, a few used generic IRT barriers to epresent resistance (e.g. Laukkanen and Kiviniemi, 2010 ) or meaured it through the three degrees represented by rejection, oposition and postponement (e.g. Park and Koh, 2017 ; Chen et al., 019 ).”
• Investigating the factors influencing the adoption of m-banking: A cross cultural study (2015, background): “…adoption has been conducted in the United States and Western Europe (Arvidsson, 2014; Constantiou, Damsgaard & Knutsen, 2006; Laukkanen & Pasanen, 2008; Nilsson, 2007), while only limited work exists in developing economies (Alsheikh & Bojei, 2012; Laukkanen & Kiviniemi, 2010; Lee & Chung, 2009).”
• Predicting the intention to use mobile banking in India (2018, background): “Laukkanen and Kiviniemi (2010) defined mobile banking as “an interaction in which a customer is connected to a bank via a mobile device such as a cell D ow nl oa de d by U N IV E R SI T Y O F T O L E D O L IB R A R IE S A t 0 0: 47 0 8 Fe br ua ry 2 01 8 (P T ) phone, smartphone, or personal…”
• Explaining adoption of mobile banking with the theory of trying, general self-confidence, and cynicism (2017, background): “…behaviors which are hindered by internal shortcomings and external environmental contingencies (e.g., lack of skills, unconscious habits, and poor quality of Internet connection) (AlSomali et al., 2009; Lal Dey et al., 2016; Laukkanen and Kiviniemi, 2010; Taylor et al., 2001; Xie et al., 2008).”