Explaining adoption of mobile banking with the theory of trying, general self-confidence, and cynicism
By Walid Chaouali, Nizar Souiden, Riadh Ladhari. 2017
114 citations recorded by the source corpus.
Drawing upon the theory of trying, the present study goes a step further by including two important, but rarely addressed factors in the context of new technology adoption: general self-confidence and cynicism. Both of these variables are considered significant precursors of attitudes, particularly in the context of emerging and developing countries. The data were collected from 557 bank customers and then analyzed using Smart PLS. The findings reveal that intention of adopting mobile banking is determined by attitude toward mobile banking, which in turn is determined by attitude toward success, attitude toward failure, and attitude toward learning to use mobile banking. The last three attitudes are significantly influenced by general self-confidence and cynicism.
Subfields: Information Systems and Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/1057ca98511453780e4f695decadf2ff687fc12d
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In Information Systems and Management
In Sociology and Political Science
Citations in the corpus
- Predicting the intention to use mobile banking in India (2018, background): “Prior studies have identified that the success of new technology-enabled delivery channels, such as mobile banking, solely depends upon the acceptance of customers (Hanafizadeh et al., 2014; Tan & Lau, 2016; Chaouali et al., 2017).”