How do patients evaluate and make use of online health information?

By Elizabeth Sillence, P. Briggs, Peter R. Harris, L. Fishwick. Social Science & Medicine (1967), 2007

715 citations recorded by the source corpus.

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Modelling users' trust in online health rumours: an experiment-based study in China (2021, background): “Informativeness has been argued to be vital in formation of trust in information in an online environment (Johnson et al., 2015; Lucassen and Schraagen, 2011), with Sillence et al. (2007) indicating that informativeness contributes to users' trust in health information in particular.”
Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research (2017, background): “Other than this, the majority of negative website design features discussed in the literature emerge from the work of Sillence et al conducted in early 2000s [6,44,48,54].”
Seeking and sharing health information online: comparing search engines and social media (2014, background): “[31] showed that examining online content influences health-related decision making and improves patient-physician communication.”
Mental Health Discourse on reddit: Self-Disclosure, Social Support, and Anonymity (2014, background): “The internet is increasingly used for seeking and sharing health information online, and such activity is known to have connections to healthcare utilization and health-related behaviors (Sillence et al. 2007; Liu et al. 2013).”