Local e-government 2.0: Social media and corporate transparency in municipalities

By Enrique Bonsón, Lourdes Torres, Sonia Royo, Francisco Flores-Muñoz. Government Information Quarterly, 2012

912 citations recorded by the source corpus.

Subfields: Communication, Political Science and International Relations, Public Administration

View Paper: https://www.semanticscholar.org/paper/dbed98d6793fa622bc760d1d7a8b25ce6019cac8

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Citations in the corpus

Citizens' engagement on local governments' Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe (2015, background): “Previous research in the private sector (Byrd, 2012) has found that a corporation from the automotive industry letting its consumer community to direct the conversation during a crisis situation resulted to be a fruitful strategy.”
Government innovation through social media (2013, background): “In short, the most recent literature on social media in government has predominantly relied onWeb 2.0 or Government 2.0 concepts (Anttiroiko, 2010; Bonsón et al., 2012; Criado et al., 2011; Sandoval-Almazan et al., 2011).”
An empirical validation of a unified model of electronic government adoption (UMEGA) (2017, methodology): “…using content syndication and social media platforms to bring the government activities and agenda closer to citizens and to provide citizens with opportunities to participate in decision- and policy-making are good ways of promoting transparency through online systems (Bonsón et al., 2012).”
Using social media to enhance citizen engagement with local government: Twitter or Facebook? (2018, background): “…participation of citizens in political and social affairs (Gil de Zúñiga et al., 2012; Warren et al., 2014), authors such as Bertot et al. (2012) and Bonsón et al. (2012) have asserted that good use of social media by government agencies can enhance citizen engagement and confidence in government.”