Only If It Is Convenient
By Joel E. Collier, Sheryl E. Kimes. 2013
232 citations recorded by the source corpus.
Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/a358000ae82958dec498a3e478e4f4953d2ea83c
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In Information Systems and Management
Citations in the corpus
- Teachers’ attitudes towards chatbots in education: a technology acceptance model approach considering the effect of social language, bot proactiveness, and users’ characteristics (2021, background): “First, concerning social bonds, people’s preference for communicating with each other results in rejecting many new automatisation technologies such as chatbots or shelf service technologies (Collier and Kimes 2013; Lee and Lyu 2016).”
- Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation (2021, unknown): “Convenience of time and effort are critical attributes to understand people’s behavior towards OFDS [18].”