Business Process Management: The Third Wave

By Howard Smith, Peter Fingar. 2003

909 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/d254d9d0f650f211e10c42976ad39da5ca01b5d5

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Citations in the corpus

Process Mining (2016, unknown): “For more details, we refer to the following BPM/WFM books that served as milestones in the evolution of the field: • Workflow Management: Modeling Concepts, Architecture, and Implementation [76]: first comprehensive WFM book focusing on the different workflow perspectives and the MOBILE language, • ”
Data-driven Soft Sensors in the process industry (2009, methodology): “Han and Lee (2002) presents a rather general methodology for Soft Sensor development in the light of the Six Sigma process management methodology (see Smith and Fingar (2003) for details on Six Sigma).”
Business Process Management: A Comprehensive Survey (2013, unknown): “Other sources of information are the following books on WFM/BPM: [129] (first comprehensive WFM book focusing on the different workflow perspectives and the MOBILE language), [17] (edited book that served as the basis for the BPM conference series), [20] (most cited WFM book; a Petri net-based appro”
Do business process reengineering projects payoff? Evidence from the United States (2010, background): “In fact, many studies have been published in the literature in order to explain and promote this new approach to BPR, including Davenport et al. [14], Hammer [15], Hammer [16], Becker et al. [17], El Sawy [18], Grover and Kettinger [6], Kalakota and Robinson [19], Silver [20], and Smith and Fingar [”
Semantic business process management: a vision towards using semantic Web services for business process management (2005, methodology): “This gap has been targeted by the emerging field of Business Process Management (BPM) [2, 3].”
Conceptual Framework for the Performance Measurement of Public-Private Partnerships (2015, background): “Theoretically, process management is an application of knowledge, skills, techniques, and systems to measure and improve the process to satisfy customer requirements (Smith and Fingar 2003).”