Crisis and Emergency Risk Communication as an Integrative Model

By B. Reynolds, Matthew W Seeger. Journal of health communication, 2005

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The IDEA Model as a Best Practice for Effective Instructional Risk and Crisis Communication (2017, background): “Reynolds and Seeger (2005) argue that as perceptions of immediate risk heighten, messages focusing on “personal response activities” are essential (p. 52).”
How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model (2012, background): “As researches noted (Reynolds & Seeger, 2005; Seeger, 2006), crises can include natural disasters, industrial accidents, and intentional events.”
Cognitive and emotional dimensions of perceived risk characteristics, genre-specific media effects, and risk perceptions: the case of H1N1 influenza in South Korea (2015, background): “In general, emerging infectious diseases are perceived as having somewhat more immediate effects than ordinary or chronic diseases (Reynolds & Seeger, 2005).”
Crisis Management Strategies and the Long-Term Effects of Product Recalls on Firm Value (2017, background): “firm communicates its responsiveness and efforts in recovery through advertising (Reynolds and Seeger 2005; Seeger et al. 1998).”
Impacts of Reputation for Quality on Perceptions of Company Responsibility and Product-related Dangers in times of Product-recall and Public Complaints Crises: Results from an Empirical Investigation (2010, background): “Of course the message has to be credible to promote believability and effectiveness (cf. Reynolds and Seeger, 2005: 45 ).”