A General Framework for Gauging the Performance of Initiatives to Enhance Organizational Value

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What impacts the performance of large-scale government projects? (2016, background): “…challenging for government officials and project managers because project objectives are not clearly identified (Kwak et al., 2014a,b), formal project management processes are not in place (Patanakul, 2014), and costs and benefits are difficult to justify and measure (Zwikael and Smyrk, 2012).”
Benefits Realisation Management and its influence on project success and on the execution of business strategies (2015, background): “Despite the clear role projects have in implementing business strategies, organisations are still evaluating projects only by their efficiency and not by the benefits delivered and a large group of organisations claims that project benefits are very hard to measure (Zwikael and Smyrk, 2012), especia”
Project governance: Balancing control and trust in dealing with risk (2015, background): “‘Benefits’, defined as ‘flows of value that arise from a project’ (Zwikael & Smyrk 2012), for example ‘increased market share’ or ‘reduced operating costs’.”