The impact of perceived...

By E. Marandi, John Harris. 2010

147 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/cd2e3262e7d012e66c192cce843cc720fe7de014

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Martin Mende
2. Maura L. Scott
3. Lisa E. Bolton
4. Burhanuddin Burhanuddin
5. Bambang Budi Wiyono
6. A. Supriyanto
7. Alexander P. Henkel
8. Dhruv Grewal

Citations in the corpus

• Effects of service quality and customer satisfaction on loyalty of bank customers (2021, result): “In contrast to the research results, Kant and Jaiswal (2017) stated that the responsiveness dimension has the strongest influence on customer satisfaction. This statement is supported by Shanka (2012), it is not only responsiveness that has the most significant effect (the highest significant value)”
• Judging the Book by Its Cover? how Consumers Decode Conspicuous Consumption Cues in Buyer–Seller Relationships (2013, background): “However, targets described as relatively poor are also perceived as warmer (e.g., more honest and kind) than rich targets (Christopher and Schlenker 2000).”