Satisfaction-induced travel behaviour

By J. De Vos. Transportation Research Part F: Traffic Psychology and Behaviour, 2019

132 citations recorded by the source corpus.

Abstract Numerous studies – mainly since 2010 – have found that the chosen travel mode is related with how satisfied people are with their performed trips. A consensus has been found in that active travel results in the highest levels of satisfaction, while public transport users are usually least satisfied with their trips. However, evidence of why the use of various modes results in different levels of travel satisfaction is currently lacking. In this conceptual paper, I argue that the effect of travel mode on travel satisfaction might be overestimated, and that it is not so much the travel mode itself that affects satisfaction with travel, but whether the chosen travel mode is consistent with attitudes towards that mode. Furthermore, travel satisfaction might affect travel mode choice and travel attitudes more than vice versa. In this paper a new model is proposed reshaping the links between travel satisfaction, travel attitudes and travel mode choice. I underpin the suggested relationships with travel behaviour literature and psychological theories, draw parallels with (transport-related) residential self-selection, and reflect on the difficulties and possibilities of measuring this model. Finally, I focus on the implications of the proposed model on travel behaviour research.

Subfields: Health, Toxicology and Mutagenesis, Transportation

View Paper: https://www.semanticscholar.org/paper/ca45d57941f52b5004daa14730f1cb27e26ae53e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Health, Toxicology and Mutagenesis

1. J. De Vos
2. Dick Ettema
3. A. Davis
4. Adam Martin
5. Ben Clark
6. Kiron Chatterjee
7. S. Handy
8. Louise Reardon

In Transportation

1. J. De Vos
2. K. Maat
3. Bert van Wee
4. Dick Ettema
5. Kiron Chatterjee
6. A. Davis
7. Adam Martin
8. Ben Clark

Citations in the corpus

• Impacts of the built environment and travel behaviour on attitudes: Theories underpinning the reverse causality hypothesis (2019, background): “…attitude towards a certain travel mode will affect satisfaction levels when using that mode, but also that satisfaction levels with multiple trips using a certain mode influence the attitude towards that mode, especially when a favoured mode is experienced negatively, or vice versa (De Vos, 2019).”
• Commuting and wellbeing: a critical overview of the literature with implications for policy and future research (2019, methodology): “According to De Vos, Mokhtarian, Schwanen, Van Acker, and Witlox (2016) and St-Louis et al. (2014), a positive stance towards a certain travel mode has positive implications for travel satisfaction when using that mode.”