Value tensions in design: the value sensitive design, development, and appropriation of a corporation's groupware system

By Jessica K. Miller, Batya Friedman, Gavin Jancke. 2007

211 citations recorded by the source corpus.

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Anticipating Safety Issues in E2E Conversational AI: Framework and Tooling (2021, methodology): “Friedman et al. (2017) survey numerous techniques to help practitioners implement value-sensitive design, such as the “value dams and ﬂows” heuristic (Miller et al., 2007).”
Guiding the Release of Safer E2E Conversational AI through Value Sensitive Design (2022, methodology): “Friedman et al. (2017) survey several techniques to help practitioners implement value-sensitive design, such as the “value dams and flows" heuristic (Miller et al., 2007).”
A Human-Centered Approach to Algorithmic Services: Considerations for Fair and Motivating Smart Community Service Management that Allocates Donations to Non-Profit Organizations (2017, background): “[25] surveyed “value tensions” surrounding groupware in a company and design choices that can balance stakeholders’ values.”
Next steps for value sensitive design (2012, background): “For example, the early work on browser cookies and privacy [50] began with conceptual investigations, the Watcher and the Watched studies [29] began with empirical investigations, and the CodeCOOP work [51] began with technical investigations.”