joint Cognitive Systems: Foundations of Cognitive Systems Engineering by Erik Hollnagel & David D. Woods 2005, 222 pages, $99.95 Boca Raton, FL: CRC Press ISBN 0-8493-2821-7

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Metrics for Explainable AI: Challenges and Prospects (2018, methodology): “The complexity of performance at the work system level requires analysis based on trade-off functions (Woods & Hollnagel, 2006).”
Cognitive Control Dynamics for Reaching a Satisficing Performance in Complex Dynamic Situations (2007, background): “These ideas are also well illustrated by Woods and Hollnagel (2006), who introduced introduced a series of laws and principles (e.g., law of fluency, law of requisite variety) point out that many adaptations are seen by observers as poor behaviors or even deviations and remain difficult to…”
Cultivating a resilient top management team: The importance of relational connections and strategic decision comprehensiveness (2013, background): “Woods and Hollnagel (2006) pointed to the need to adopt a proactive approach to safety management that recognizes the complexity and ever-changing environment.”
Measuring Resilience (2017, background): “This entailed new roles, responsibilities, and procedures (see Woods & Hollnagel, 2006). electronic Intensive care units (eIcus) Networking technology now makes it possible to link physician-specialists into ICUs to provide guidance to nurses.”