The implementation of lean Six Sigma in financial services organizations
By Catarina J. M. Delgado, Marcílio Ferreira, Manuel Castelo Branco. 2010
177 citations recorded by the source corpus.
Subfields: Management Information Systems, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/c56d362589205caf5dd85454ad72880e67f73da1
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In Management Information Systems
In Strategy and Management
Citations in the corpus
- Lean and six sigma – critical success factors revisited (2013, background): “popular approach to change in the late 1980s and early 1990s (Gershon, 2010). The Baldrige Award became the symbol of TQM excellence in the USA with similar awards in Europe. Furthermore, Hagemeyer et al. (2006) mean that the core concepts and tools in most change methods are more or less the same.”