Cognitive–affective model of consumer satisfaction. An exploratory study within the framework of a sporting event

By L. M. Caro, J. A. García. 2007

205 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c3ae32213eb81757b3bedb8e0df0225a6ad06424

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Sameer Hosany
2. Drew Martin
3. Arch G. Woodside
4. David C. Gilbert
5. Girish Prayag
6. Scott McCabe
7. Daniel R. Fesenmaier
8. Jeongmi Kim

In Organizational Behavior and Human Resource Management

1. Sameer Hosany
2. Drew Martin
3. Arch G. Woodside
4. David C. Gilbert
5. Girish Prayag
6. Daniel R. Fesenmaier
7. Jeongmi Kim
8. J. Nawijn

In Sociology and Political Science

1. Sameer Hosany
2. Arch G. Woodside
3. Drew Martin
4. David C. Gilbert
5. J. Nawijn
6. Hossein Olya
7. Girish Prayag
8. Domingo Enrique Ribeiro-Soriano

Citations in the corpus

• Emotions in Tourism: Theoretical Designs, Measurements, Analytics, and Interpretations (2020, background): “Caro and Garcia (2007) compare the two competing theorizations and find emotions and cognitions independently affect satisfaction.”
• Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations (2010, background): “, Mathes et al. 1982), is often associated with playfulness (Frijda 1986), and affirms the meaningfulness of life (de Rivera, Verette, and Weiner 1989). Our results show that joy is an important dimension of tourists’ emotional experiences and is a key determinant of satisfaction. A recent study by ”