Performance Measurement in a Supply Chain

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Integrating sustainability performance measurement into logistics and supply networks: A multi-methodological approach (2014, methodology): “The present financial measure based performance evaluation practice is not well suited for use in logistics and supply chain management applications, nor does it present a clear picture -34- of the organisational performance (Bhagwat & Sharma, 2007; Chan, 2003; Shi et al., 2012).”
Multiple-objective analysis of integrated relief supply and network restoration in humanitarian logistics operations (2016, background): “Performance measurement in humanitarian logistics is not necessarily similar to commercial logistics (Chan 2003; Beamon and Balcik 2008; Christopher and Tatham 2011; Celik et al. 2012; Day 2014).”
Measuring Supply Chain Performance: Current Research and Future Directions (2006, methodology): “l Lack of connection with strategy (Beamon 1999; Chan and Qi 2003; Gunasekaran et al. 2004) l Focus on cost to the detriment of non-cost indicators (Beamon 1999; De Toni and Tonchia 2001) l Lack of a balanced approach (Beamon 1999; Chan 2003 )”
A performance measurement system for industry 4.0 enabled smart manufacturing system in SMMEs- A review and empirical investigation (2020, neutral): “Few studies classified the measures based on ‘resource utilization,’ ‘visibility,’ ‘trust,’ and ‘innovativeness’ (Chan 2003)”