The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry

By Ufuk Durna, B. Dedeoğlu, Sevgi Balıkçıoğlu. 2015

154 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c31de963b73c45f7b415e9b239db1add11abd2c4

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Jinsoo Hwang
2. Ganghua Chen
3. Kevin Kam Fung So
4. Xianyang Hu
5. Mutita Poomchaisuwan
6. J. Choi

In Organizational Behavior and Human Resource Management

1. Ganghua Chen
2. Kevin Kam Fung So
3. Xianyang Hu
4. Mutita Poomchaisuwan
5. J. Choi
6. Jinsoo Hwang

In Sociology and Political Science

1. Ganghua Chen
2. Kevin Kam Fung So
3. Xianyang Hu
4. Mutita Poomchaisuwan
5. J. Choi
6. Jinsoo Hwang

Citations in the corpus

• Travel for Affection: A Stimulus-Organism-Response Model of Honeymoon Tourism Experiences (2021, background): “, 2011) and WOM intention (Durna et al., 2015; Wu & Li, 2018) as response constructs.”
• An Investigation of Passengers’ Psychological Benefits from Green Brands in an Environmentally Friendly Airline Context: The Moderating Role of Gender (2017, background): “As a first attempt to identify the effect of overall image on intentions to use, word-of-mouth intentions and willingness to pay more in an environmentally friendly airline context, the results are consistent with previous studies [57,85,86].”