The strategy-focused organization

By Robert S. Kaplan, D. Norton. 2000

2,742 citations recorded by the source corpus.

Subfields: Management Information Systems

View Paper: https://www.semanticscholar.org/paper/b7d2549c4e50f7f6bdeca802fd1cebd1e04105ad

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In Management Information Systems

Citations in the corpus

Choice and Change of Measures in Performance Measurement Models (2004, methodology): “More comprehensive PMM include Otley’s (1999) performance management model, Ittner and Larcker’s (2001) value-based management model, Epstein et al.’s (2000) APL model, Kanji’s business scorecard (Kanji & Moura e Sa, 2002) and the balanced scorecard (BSC) (Kaplan & Norton, 1996; 2001).”
Intellectual Capital : Definitions, Categorization and Reporting Models (2008, background): “This classification is consistent to Skandia (1994), Kaplan and Norton (1996, 2000), Roos et al. (1997), and Edvinsson (1997).”
Theoretical perspectives on intellectual capital: A backward look and a proposal for going forward (2011, background): “…and Norton’s Balanced Scorecard model, initially formulated to report new management accounting information, is immediately obvious, although it was not until some years later that they began to make reference to its utility for reporting intangibles (Kaplan & Norton, 1992, 1993, 1996, 2001).”
Listening and Human Communication in the 21st Century (2011, background): “Kaplan and Norton (2001) present a model that traces an effective organization’s mission down through core values, the vision, strategic initiatives, and finally to what an individual worker should be doing (p. 73).”
A review of performance measurement: Towards performance management (2005, background): “34 PM system business; customer perspective; innovation and learning in case studies though) performance management tools ([38-41, 43, 44]) process)”