Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Morgan Kaufmann Series in Interactive Technologies)

By Mike Kuniavsky. 2003

681 citations recorded by the source corpus.

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Co-experience: user experience as interaction (2005, unknown): “Perhaps to overcome this deficiency, user experience has become the new buzzword in design (for example, see Shedroff 2001, Garrett 2003, Kuniavsky 2003).”
Uncertainty as a Form of Transparency: Measuring, Communicating, and Using Uncertainty (2020, background): “(UX), human factors, and related fields have arisen as responses to this challenge across a wide range of product and tool design contexts [61, 62, 150].”
Visualization analysis & design (2015, unknown): “A very accessible book is a good starting point for the large literature aimed at practitioners [Kuniavsky 03].”
TURF: Toward a unified framework of EHR usability (2011, background): “, [44]) which we will not duplicate in this paper.”
Design Study Methodology: Reflections from the Trenches and the Stacks (2012, methodology): “The phenomenon that what a target user says they do in retrospect is only an incomplete match with their actual activities is well-known in psychology [23] and HCI [60]; most users do not accurately introspect about their own data analysis and visualization needs, making these needs invisible to the”