Relational Consequences of Perceived Deception in Online Shopping: The Moderating Roles of Type of Product, Consumer’s Attitude Toward the Internet and Consumer’s Demographics
By Sergio Román. 2010
170 citations recorded by the source corpus.
Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/b5ac84fb535cd81608be37ace1f3707ae3349381
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In Information Systems and Management
In Organizational Behavior and Human Resource Management
In Sociology and Political Science
Citations in the corpus
- Modeling consumer distrust of online hotel reviews (2018, background): “Consumer distrust increases negative word-of-mouth and decreases customer satisfaction and loyalty in e-retailing and online shopping contexts (Roman, 2010; Riquelmeet al., 2016).”
- The Influence of Consumers’ Cognitive and Psychographic Traits on Perceived Deception: A Comparison Between Online and Offline Retailing Contexts (2014, methodology): “Previous research has noted the importance of studying consumer’s characteristics as potential sources of different susceptibility to deception in both traditional and online channels (e.g., Ramsey et al. 2007; Román 2010; Xie and Boush 2011).”
- Handbook of Consumer Finance Research (2008, background): “Researchers have examined the following variables as they relate to consumer online shopping: product type (Moon, Chadee, & Tikoo, 2008 ; Roman, 2010 ); cost (including search, comparison, examination, negotiation, payment, delivery, and post-service cost) (Moon et al., 2008 ); quality (Li, Xu, &…”