Management misinformation systems

By R. Ackoff. 1967

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Manipulating and Measuring Model Interpretability (2018, background): “. First, visual displays with a great amount of numerical information (e.g., model coefﬁcients) might cause users not to notice peculiarities of a case under consideration due to information overload [1, 34, 36]. Second, when past predictions are visible, they might exert an anchoring effect [21, 68”
50th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science (2004, background): “Ackoff (1967, p. B147) worried about a core problem associated with IS: “management misinformation”; he claimed that users suffer “more from an over-abundance of irrelevant information than from a lack of relevant information.” Ackoff (1971) argued for a “systems approach” to problem solving within ”
Limits to value in electronic commerce-related IT investments (2000, background): “Ackoff [1] reminds us that poorly designed technologies can increase information overload, thus making them unattractive even though they may be easy to use.”
Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework development (2018, methodology): “This major trend draws on a long stream of research rooting in the seminal paper named ‘‘Management Misinformation Systems’’ by Ackoff (1967).”