Emotional intelligence and creative performance: Looking through the lens of environmental uncertainty and cultural intelligence
By Mahlagha Darvishmotevali, L. Altınay, Glauco De Vita. International Journal of Hospitality Management, 2018
153 citations recorded by the source corpus.
Abstract Despite the need to better understand the relationship between employee creativity and emotional intelligence, research remains scant and ambiguous. We examine the effect of emotional intelligence (EI) on frontline employees’ creativity and the mediating role of environmental uncertainty (EU) as an explanatory mechanism to understand the EI and creative performance (CP) relationship. In addition, we test for the interaction effect of EI and CI on frontline employees’ creativity. Using a sample of 283 frontline employees (FEs) from four and five star hotels, structural equation modeling is employed to test the proposed hypotheses. Results reveal that EI has a positive impact on FEs’ creative performance. The findings also confirm the mediating role of EU in the relationship between EI and CP. Moderating regression analyses show that CI strengthens the impact of EI on CP, albeit with a marginal increment in explanatory power. Important theoretical and managerial implications flow from our findings.
Subfields: Experimental and Cognitive Psychology, Organizational Behavior and Human Resource Management, Social Psychology
View Paper: https://www.semanticscholar.org/paper/ab7191cd5d0e986d8ccf5fb824e884cc06344adf
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In Organizational Behavior and Human Resource Management
In Social Psychology
Citations in the corpus
- The mediating role of career decision self-efficacy on the relationship of career emotional intelligence and self-esteem with career adaptability among university students (2021, background): “Hence, emotional intelligence helps the individual adapt and fit into a new environment more easily, thus reducing work stress (Darvishmotevali et al., 2018).”