A Comprehensive Framework for Classifying the Benefits of ERP Systems

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Enterprise Systems Success: A Measurement Model (2003, methodology): “Shang and Seddon (2000) introduced one of few existing ES benefits frameworks after completing in-depth case studies of four Australian utility companies.”
A Factor and Structural Equation analysis of the Enterprise Systems Success Measurement Model (2004, background): “Shang and Seddon (2000) introduced one of few existing enterprise systems benefits frameworks after completing in-depth case studies of four Australian utility companies.”
Bitcoin, Blockchain and Fintech: a systematic review and case studies in the supply chain (2019, unknown): “These benefits were further classified using dimensions from the framework proposed by (Shang and Seddon 2000) to classify ERP benefits.”
E-government adoption: architecture and barriers (2005, methodology): “A number of different models such as those proposed by Themistocleous and Irani (2001), Shung and Seddon (2000) and Ward and Griffiths (1997) exist in the literature to classify the barriers to information systems infrastructure development.”