Performance metrics in supply chain management

By Jack P. C. Kleijnen, M. Smits. Journal of the Operational Research Society, 2003

416 citations recorded by the source corpus.

Subfields: Management Information Systems, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/a667ebf59670f9c27cda059655eb8712b9a80f4a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Jian Cai
2. Vernon J. Richardson
3. Robert W. Zmud
4. H. Günter
5. Jin Liu
6. Zhihui Xiao
7. Xiangdong Liu
8. J. Browne

In Management Science and Operations Research

1. Jian Cai
2. H. Günter
3. Jin Liu
4. Zhihui Xiao
5. Xiangdong Liu
6. J. Browne
7. Paul Folan
8. Craig Erschel Shepherd

Citations in the corpus

• Transportation and the Geographical and Functional Integration of Global Production Networks (2006, background): “The reliability of freight distribution has not decreased (more uncertainty), but increased, a fact underlined by numerous investigations on the performance of supply chains (e.g. Beamon, 1999; Kleijnen and Smits, 2003).”
• A review of performance measurement: Towards performance management (2005, methodology): “Kleijnen and Smits [48], using the Balanced Scorecard approach, postulate that since each company is an economic – and legal – entity, each should have its own scorecard, while communication and co-ordination within the supply chain should be applied to overcome the obstacles created by this indepen”
• Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment (2009, methodology): “In practice, most of the KPIs in a supply chain are correlated and have tangled cause–effect interplays [3,14].”
• The financial performance effects of IT-based supply chain management systems in manufacturing firms (2007, background): “…marketing forecasts, production schedules and inbound logistics through the availability of enhanced informational support for operations planning and control resulting in reduced levels of work-in-process and higher capacity utilization (Kleijnen and Smits, 2003; Gunasekaran et al., 2004).”
• Measuring Supply Chain Performance: Current Research and Future Directions (2006, background): “... which were directly concerned with performance measurement systems and metrics for supply chains (Artz 1999; Baiman et al. 2001; Beamon 1998, 1999; Bourne et al. 2000, 2002; Cachon and Lariviere 1999; Chan 2003; Chan and Qi 2003; Chen and Paulraj 2004; Dasgupta 2003; De Toni and Tonchia 2001; Fy”