The Politics of Service Delivery Reform

By R. Batley. 2004

140 citations recorded by the source corpus.

Subfields: Management Information Systems, Political Science and International Relations, Public Administration

View Paper: https://www.semanticscholar.org/paper/a5a8cdc3565732d9889536e66b1eb658332ec59f

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. C. Mcloughlin

In Political Science and International Relations

1. C. Mcloughlin

In Public Administration

1. C. Mcloughlin

Citations in the corpus

• The Politics of Public Services: A Service Characteristics Approach (2015, background): “Reforms in highly skilled sectors can be undermined by the unwillingness of governments to challenge professional associations, particularly where they have power not only as employees but also as managers of the service (Batley 2004).”