The Politics of Public Services: A Service Characteristics Approach
By R. Batley, C. Mcloughlin. 2015
124 citations recorded by the source corpus.
Politics is widely regarded as affecting and being affected by the performance of public services, yet little research differentiates between services in exploring these effects. The article addresses this gap by proposing a framework for understanding and comparing the politics of different services. It identifies how the nature of the good, type of market failure, tasks involved in delivery, and demand for a service—hitherto regarded largely as economic and managerial concerns—affect political commitment, organizational control, and user power. Policy responses can be targeted to address service characteristics where they present opportunities or constraints to better services.
Subfields: Education, Political Science and International Relations, Public Administration
View Paper: https://www.semanticscholar.org/paper/4a94a474d59c62315703869f006d122653f7c2d3
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In Education
In Political Science and International Relations
In Public Administration
Citations in the corpus
- Is Community Management an Efficient and Effective Model of Public Service Delivery? Lessons from the Rural Water Supply Sector in Malawi (2015, background): “…more wisely and explicitly with existing local rules of the game, such as exploring ways to involve chiefs more positively in water point management, or considering how to shape incentives to increase the political salience of water supply beyond election periods (Batley and McLoughlin, 2015).”