The Factor Structure of the System Usability Scale

By James R. Lewis, Jeff Sauro. Interacción, 2009

1,345 citations recorded by the source corpus.

Subfields: Information Systems, Sociology and Political Science, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/9cc1bfd7d9cc4612f4d4dc15fe04edcacd95dbf1

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Citations in the corpus

Measuring the Quality of Explanations: The System Causability Scale (SCS) (2019, background): “664), but at a low enough level to use as separate scales [31].”
Usability Ratings for Everyday Products Measured With the System Usability Scale (2013, background): “Lewis and Sauro (2009) and Bangor et al. (2008) have provided a more detailed discussion of the psychometric and benchmark properties of the SUS.”
European Portuguese Validation of the System Usability Scale (SUS) (2015, background): “While SUS was only intended to measure perceived ease-of-use (a single dimension), recent research shows that it provides a global measure of system satisfaction [12].”
When designing usability questionnaires, does it hurt to be positive? (2011, methodology): “Factor Analysis of the Questionnaires Finally, we compared the factor structures of the two versions of the SUS with the SUS factor structure reported in [15], based on the large sample of SUS questionnaires collected by [3] (and replicated by [5]).”
The System Usability Scale: Past, Present, and Future (2018, methodology): “First, Lewis and Sauro (2009) reanalyzed the inter-item correlation matrix published by Bangor et al. (2008) and an independent set of data (324 SUS questionnaires collected over 19 studies), finding that their two-factor patterns matched with Items 4 and 10 on one factor and the remaining items on…”
Usability: Lessons Learned … and Yet to Be Learned (2014, positive): “Finstad (2010, 2013) created the UMUX to address that need.”
SUS: a retrospective (2013, background): “Bangor, Kortum, and Miller (2008) and Lewis and Sauro (2009) have both confirmed that the word " cumbersome " can be replaced by " awkward, " and Bangor et al. have also confirmed that rather than using the term " system " using other terms such as " product, " " application, " or " website " does…”
Perceived usability evaluation of educational technology using the System Usability Scale (SUS): A systematic review (2021, background): “A few researchers (Bangor et al., 2008; Lewis & Sauro, 2009; Kortum & Bangor, 2013) have published some products ’ usability benchmarks for SUS.”
UMUX-LITE: when there's no time for the SUS (2013, background): “The results essentially replicated the results of previous analyses showing a two-factor structure [2, 9], with one exception -- Item 1 didn't strongly associate with either factor (but did have a higher loading on the first factor, consistent with earlier findings).”