Nonprofit organization financial performance measurement: An evaluation of new and existing financial performance measures

By William J. Ritchie, Robert W. Kolodinsky. 2003

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Measuring Performance in Social Enterprises (2011, background): “…but rather focus on the activities carried out and therefore on the goods and/or services realized.3 Nonetheless, it is important to measure efficiency and profitability to verify entrepreneurship as a basic component of assessing overall effectiveness (Ritchie & Kolodinsky, 2003, p. 368).”
The development of strategic management in the non‐profit context: Intellectual capital in social service non‐profit organizations (2008, background): “Although more literature has been pointing to the problems that NPOs face in the last three decades (e.g. Andreasen 1982; Garber Jr et al. 2000; Goldsmith 1979; Menefee 1997; Ritchie and Kolodinsky 2003; Trigg and Nabangi 1995), there is relatively little written on what adapted strategic management”