Destination attributes influencing Chinese travelers' perceptions of experience quality and intentions for island tourism: A case of Jeju Island
By Hyoungeun Moon, Heesup Han. Tourism Management Perspectives, 2018
140 citations recorded by the source corpus.
Abstract This study explores the relationships among destination attributes, Chinese travelers' experience quality, trip satisfaction, and intention to revisit the destination, taking Jeju Island as an example. A total of 286 responses were collected using the paper-based survey. The data was analyzed utilizing confirmatory factor analysis (CFA) and structural equation modeling (SEM). The results show that the various destination attributes influence Chinese tourists' experience quality either positively or negatively. The quality of experience plays a role as a significant antecedent of tourists' trip satisfaction as well as mediator between a destination attribute and satisfaction. The effect of trip satisfaction on intention to revisit the island is also significant. This research reveals the underlying process of forming Chinese travelers' intentions for island tourism taking their perceptions of destination attributes, experience quality and trip satisfaction into account. Based on the results, theoretical and practical implications, limitations, and suggestions for future research are discussed.
Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science, Transportation
View Paper: https://www.semanticscholar.org/paper/99f70f46a0aaa2a8ea11f2561ab38757ba685978
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In Organizational Behavior and Human Resource Management
In Sociology and Political Science
In Transportation
Citations in the corpus
- Customer experience, well-being, and loyalty in the spa hotel context: integrating the top-down & bottom-up theories of well-being (2019, background): “Moon and Han (2018), investigating the relationship between tourist experience and destination loyalty, found that tourist experiences are significant predictors of destination loyalty.”