Staff scheduling and rostering: A review of applications, methods and models

By Andreas T. Ernst, Houyuan Jiang, Mohan Krishnamoorthy, D. Sier. European Journal of Operational Research, 2004

1,379 citations recorded by the source corpus.

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Personnel scheduling: A literature review (2013, methodology): “[118] review rostering methods and techniques.”
Operations Research in Healthcare: a survey (2011, background): “Personnel scheduling (mainly nurse scheduling or rostering) is extensively analysed in the survey papers by Ernst et al. (2004), Burke et al. (2004) and Cheang et al. (2003).”
The State of the Art of Nurse Rostering (2004, background): “[54], (2004), present a very comprehensive overview of the literature on staff scheduling and rostering.”
Workforce planning incorporating skills: State of the art (2015, methodology): “(Meta-)heuristic algorithms such as Tabu Search, Genetic Algorithms and Simulated Annealing have been used in some cases to solve real-life employee scheduling problems that would require too much computation time to solve with exact methods [53].”
Business Process Analysis and Optimization: Beyond Reengineering (2008, background): “[17] claim; that optimization capabilities are generally targeted at a specific application area and cannot be easily transferred toward another discipline.”