The Effect of Trust, Customer Satisfaction and Image on Customers' Loyalty in Islamic Banking Sector

By M. Hoq, Nigar Sultana, M. Amin. 2010

143 citations recorded by the source corpus.

Subfields: Accounting, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/9475cbd836257f97d5e80fbfd9921bf98353535d

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1. Carmen Pérez-Cabañero
2. A. Cervera
3. W. Schlesinger

Citations in the corpus

• Sticking with your university: the importance of satisfaction, trust, image, and shared values (2017, background): “The major role of image in the development of customer trust and long-term relationships has previously been reported in studies of the financial services industry (Flavian, Guinaliu and Torres 2005; Hoq, Sultana, and Amin 2010).”