The role of physical distribution services as determinants of product returns in Internet retailing

By Shashank Rao, Elliot Rabinovich, D. Raju. 2014

171 citations recorded by the source corpus.

Subfields: Management Information Systems, Marketing

View Paper: https://www.semanticscholar.org/paper/93045c455ebfe951a79f4fbdb680d165bfcd0b5d

How researchers see this paper

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In Management Information Systems

1. Andy Neely
2. Morgan Swink
3. O. Benedettini
4. Tobias Schoenherr

In Marketing

1. O. Benedettini
2. Morgan Swink
3. Andy Neely
4. Ferran Vendrell‐Herrero
5. Oscar F. Bustinza

Citations in the corpus

• Toward a three-dimensional framework for omni-channel (2017, unknown): “…in online channels (Boyer and Hult, 2005), marketing efficiency (Min and Wolfinbarger, 2005), the characteristics of multi-channel operations (Bendoly et al. , 2005), material flow performance (Metters and Walton, 2007), logistics services (Rabinovich et al ., 2007), reverse logistics (Rao et al .”
• Examining the influence of service additions on manufacturing firms' bankruptcy likelihood (2017, methodology): “Based on Dixon and Verma (2013) and Rao et al. (2014), we used an F-test (Cohen, 1968) to assess if this R-square increase was statistically significant.”